Terms and Conditions

Shipping & Delivery

All orders require a signature upon delivery via courier.

All orders placed after 3pm will be processed and sent the next working day.


Our Returns Policy

We hope you are completely satisfied with your purchase.

If you wish to return an item for any reason you may do so up to 14 days from the date of receipt for a full refund (less postage costs),

as long as the item is returned to us in its original condition & packaging, with all labels intact.

Goods must be unworn and unwashed.

The cost of returning an item is the responsibility of the customer unless the return is a result of our error.

We cannot accept returns on the following:

- Any item that is returned more than 14 days after receipt.

- Any item that is damaged / has missing parts or is not in its original condition.


After we have received your return request, we will process the refund and notify you via e-mail. We aim to process returns the

day we receive them, however during busy times it may take a little longer. Please allow up to 10 days for refunds to be credited to

your original payment method.

- Please make sure goods are securely packaged to avoid damage in transit.

- In the unlikely event that something you have bought from us is faulty when it arrives then we’ll be happy to replace it for you.

Please Contact: jessica@jessicabiltoft.com



Welcome to the Jessica Biltoft website terms and conditions for use. We may revise these terms and conditions at any time by updating this posting. You should check this website from time to time to review the current terms and conditions, because they are binding on you. When placing an order it will be deemed you have read, understood and agreed to these Terms and Conditions. Should you be uncertain over any of our terms and conditions please contact us before placing an order. You can send an email to enquiries@jessicabiltoft.com. If you do not wish to accept any new terms and conditions after we have given notice, you should not continue to use this Website.


Prices and Payment

Prices are as set out on the website. We reserve the right to alter prices at any time.

You must pay by PayPal at the time of your order. The price of any product is the price in force at the date and time of your order. We may change the price of any product before you place an order. We will inform you if a product’s correct price is higher than that stated in your order and you may cancel the order


We must receive payment of the whole of the price for the goods that you order before your order can be accepted. Once payment has been received by us we will confirm that your order has been accepted by sending an email to you at the email address you provide in your order form. All orders are subject to acceptance and product availability. If the product is out of stock we will let you know by email and we will not take payment. We will advise on future availability so that you can decide whether to cancel you order or wait for stock to come in.


Accuracy of content

We take care to ensure accuracy of content and representation of products on this website. However we cannot accept any responsibility for any variation in colour caused by the browser software used by you. To the extent permitted by law we disclaim all warranties, express or implied as to the accuracy of the information contained in any of the materials on this website. We shall not be liable to any person for any loss or damage which may arise from the use of any of the information contained in any of the materials on this website.


Privacy Policy

All personal information that we store will not be sold or used for any purposes other than ensuring the most efficient service possible. It will solely be used for informing you about special offers and other marketing opportunities related to Jessica Biltoft. Your personal data may be disclosed to third parties only when it is necessary to fulfil the purposes described above..

You have the right to review your information on file at any time.


Emailing jessica@jessicabiltoft.com can access this. If the data is incomplete or incorrect, you have the right to have the information corrected.


Law and Jurisdiction

This website, these terms and conditions and any contract entered into as a result of usage of this website are governed by and construed in accordance with English Law. The parties to any such contract agree to submit to the exclusive jurisdiction of the courts of England and Wales.